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Clara Hechler, Health Plan Member Service Representative with Kaiser Permanente writes to Jupirena Stein on June 16, 2003.  She explains that Kaiser has no records on Ms. Stein showing that she was never enrolled in the Northern California Senior Advantage Plan, just as Ms. Stein has stated all along.  This letter was presented to DMHC and they still refused to investigate Kaiser.
Clara Hechler, Health Plan Member Service Representative with Kaiser Permanente writes to Jupirena Stein on June 16, 2003. She explains that Kaiser has no records on Ms. Stein showing that she was never enrolled in the Northern California Senior Advantage Plan, just as Ms. Stein has stated all along. This letter was presented to DMHC and they still refused to investigate Kaiser.




 

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